Inside the product
Aesthetic clinic management system: features for daily work
If you are comparing aesthetic clinic software or software for an aesthetic clinic, Bia brings together a program for an aesthetic clinic, CRM for an aesthetic clinic and appointment scheduling software for an aesthetic clinic with WhatsApp. It is an aesthetic clinic system with WhatsApp that keeps scheduling, clients, records and operations in one source of data.
This index describes only areas that exist in the product. Each section explains the work it handles and, when a query has its own intent, links to a deeper page with the real workflow, limits and frequently asked questions.
Online scheduling
The calendar organizes the week by day, time, service and professional in the clinic's configured time zone. An appointment can be created, rescheduled, cancelled, completed or marked as a no-show.
Every confirmation creates 24-hour and 2-hour reminders. The waitlist stores the client, service, professional and preferred date range to use a compatible opening.
Explore online schedulingOnline booking by the clientWho Bia is forWhatsApp inbox
The inbox brings conversations, messages, media, contacts and delivery states into one screen. Real-time updates and guarded polling prevent an older response from replacing a newer conversation.
The team can take over a conversation, return it to AI, send a reply and follow the history without changing tools.
How to reply on WhatsAppClients and CRM
The client area supports search, editing, import, export and reinforced merging of duplicate records. Source, stage and history track the relationship without confusing CRM with clinical records.
Packages, points, referrals, clinical photos and service records remain attached to the right client.
Explore the aesthetic clinic CRMImport clients from another systemLoyalty and referralsIntake forms and clinical records
Digital intake forms use sections, questions, consent text, sensitive fields and immutable published versions. The clinic generates a temporary link, receives the form, checks the client match and can export an audited PDF.
The clinical record follows care over time: notes, terms, allergies, products used and clinical photos stay in the client history. The workflows connect, but they do different jobs.
Explore electronic recordsExplore digital consultation formsSecurity and data rightsServices, packages and sessions
The catalog stores each service's duration, price and active state, plus promotions governed by the clinic's time zone. Packages group sessions and monthly plans into a treatment with a controlled balance.
The client record shows the sale, remaining balance and each use; retrying the same operation must not consume the same session twice.
Explore session package managementGuide to control packagesProducts and point of sale
The point of sale builds a cart, links a client and professional, records payment and completes the sale. The catalog controls price, cost, minimum stock, expiry and active state.
Sales and margin indicators retain cancellation history instead of splitting products from inventory into an artificial search page.
Explore the point of saleInventory and supplies
Supplies use normalized units and attach to the technical recipe for a service. That recipe defines how much material is used when an appointment is completed.
Inventory exposes quantities and replenishment needs; the shopping list comes from operational use, not a number invented for this public page.
Explore inventory and suppliesHow to control suppliesProfessionals and resources
The clinic registers staff, sets weekly availability and links each professional to the services they perform. Blocks can affect one person or the entire schedule.
Rooms and equipment are operational resources, so capacity, time and service can be organized together.
Explore staff and resource managementGoogle Calendar integrationCommissions and goals
Completed services and product sales form the revenue attributed to each professional. The report separates both bases, applies configured rates and tracks the monthly goal.
An open preview comes before closing. Once closed, rates and amounts are frozen in an immutable snapshot for payment review.
Explore commissionsFinancial control
Finance separates the daily cash book, accounts payable and monthly reporting. Income, expenses, filters, payments and cancellations remain identifiable instead of becoming only a final balance.
The income statement and monthly cash flow follow the clinic's period and time zone, while closing records what has been reviewed.
Explore financial controlReports and indicatorsMarketing automation
Campaigns begin with a segment and a preview of the audience. The clinic chooses the content, schedules execution and follows progress from real jobs.
Seasonal templates help start the work, while WhatsApp limits and controls against unsafe bulk sending remain in force.
Explore marketing automationOperational alerts
When the receptionist or platform needs a person, an alert appears with severity and state. The team can acknowledge it, resolve it or follow the required action, such as updating payment.
A failed refresh does not pretend that the list is empty: the screen separates the last completed state from what could not be confirmed.
AI receptionist
The receptionist screen shows the active instance, WhatsApp language and configuration versions. The clinic can test, publish, pause and roll back to an earlier version.
AI does not remove human control: conversations can be taken over in the inbox and publishing happens only after review.
Explore the AI receptionist on WhatsAppNPS satisfaction surveyPlans and subscription
Subscription management shows status, reply consumption, billing cycle, currency, invoices and billing operations. Upgrades, extra reply packs, the payment portal and cancellation use the same server state.
Commercial conditions still come from the billing configuration displayed at sign-up; this index does not freeze a parallel offer.
Settings and security
Settings cover the time zone, scheduling and reminder policies, Google Calendar and controls against WhatsApp blocking. Sessions, MFA, staff and the block list live in the same administrative area.
These choices change other screens, so they are product utilities rather than a standalone SEO page.
Frequently asked questions
Direct answers about Bia
What does Bia do for a clinic?
Bia handles the clinic's WhatsApp conversations, follows its configured rules and catalog, and helps schedule appointments. The team can review history and take over when human care is needed.
Does Bia replace the clinic receptionist?
No: Bia handles repetitive work, while the team controls publishing, reviews conversations, and can take over any service interaction at any time.
Does Bia answer outside business hours?
Yes: with WhatsApp connected, Bia can answer at night and on weekends while respecting the clinic's quiet hours, limits, and blocked numbers.
How much does Bia cost?
The price depends on the plan and the current commercial configuration. Sign-up shows the price, currency, trial period, and payment requirement before confirmation.
Do I need technical knowledge?
No: the dashboard guides WhatsApp, clinic, and receptionist setup, and you can test replies before enabling automated service.
Are clients' data kept safe?
Clinical records are encrypted, each clinic's data is isolated, and clinical content is not sent to external services to generate replies.
Aesthetic clinic software pricing: next steps
Create an account, configure the clinic and test the workflow with your own services and hours before publishing the receptionist.
See current terms